DevilsDuck wrote:The Scots * anything with a pulse! Talking of which......where is foots?
bmstinton93 wrote:Apparently he hasn't got much internet currently. He did name a quick visit a couple of weeks ago but didn't post or anything
I'm here. Basically Sky made a right * up of putting me online. Started off they blamed BT for the delay which I believed, then lost the internet order and told me it would be another "fifteen" working days which, including the bank holidays, would have meant I wasn't gonna be online till mid May. That basically meant it would take them twelve weeks to put me on the net. Combined with there terrible customer service, involving three separate complaints, I canceled their contract. On the other hand, O2 spoke to me on the Friday, the router was with me on Monday and they had me online by Thursday. Four working days.
I am a big fan of O2 now.
dimtimjim wrote:NATWEST!!! What a bunch of wankers!! I HATE BANKS!! Honestly, how much do Natwest waste on selling themselves as 'the helpful bank'. BOLLOCKS! You iz a bunch of ***ts just like all the rest.
I have paid myself today, as usual. Natwest have taken the money out of my business acount, but not put it into my personal account. Apparently this is because all my S/O's would leave me £8 overdrawn on business account, so they have stopped ALL payments. NOTE: stopped ALL payments, for the sake of £8 - not stopped my £20 S/O, or my £50 S/O. No, no, no. That'd be far to silly, why bounce ONE payment when you can hold them all.
I'm told, if I can put the £8 in before 1430 today, all will be fine. Yet when I pointed out you've taken my pay, but not given it to me, or I could just transfer £8 back again, I was told there is nothing they can do to help!!!
how these organisations have got like this is beyond me. Bankers should all be regulated or shut down. I understand the requirement to make money for providing a service, but they are a bunch of law-less scumbags with no regard for real life.
dimtimjim wrote:Yudster wrote:That level of red tape is totally ridiculous, but I am totally sure that if something like that happened with my bank, given the level of unreasonableness of what they've done, I am 100% confident that if I went in and explained and pointed out that they had put me in an impossible position, they would sort it out for me. I might be being naive, but I really believe they would help me.
Yeah, I was told my business account manager would be able to sort it, I should see him. I pointed out my business manager is 85 miles away, and you've taken my pay but not given it back to me, so how do you expect me to travel 85 miles with no money....?
"I don't know sir".
TWATS!!!
honestly, I am such a placid character, it takes a lot to get me annoyed, but right now, I really think if I were stood in front of my bank manager, and I had a shot-gun...... I know its wrong and i'd end up in lots of trouble, but them *unts need to understand how it is. Act a twat, BOOM, bye-bye head!
dimtimjim wrote:Agreed Bob, and your not far off the mark. it was poor planning on my behalf to be ending the week £8 down. But, what my problem was on Friday was the fact Natwest hadn't taken 1 of my standing orders (prefer a £20 one over a £200 one, but either way) and bounced it, charged me, and paid the rest. That I could handle. They had put ALL my S/O's on hold while awaiting this £8. Meaning my 'pay' had been taken from one account, but was not available in the other.
Although I left work and ended up getting this sorted within brach, the shower of shit did continue. Turns out the 'business account manager' I was told would be contacting me back (within 4 hours) to resolve the issue was not even with the company any more! But, I remained polite, made my point and stuck to my guns. Took half hour in the branch, but they got it sorted in the end.
I suppose this is sorted now but please feel free to PM me if you wish to talk about it. Did anyone explain why they canceled all the payments? I have never worked in that part of the business but I would assume that the Bank can't make the decision which standing orders to pay and which ones to cancel if it is going to take you overdrawn. Are you signed up with telephone / online banking? They should be able to move money about for you.
Topher wrote:They're part of RBS, so he should be able to help actually.
Yes and no. On one hand I want to help as best I can. However, on the other hand, there are always two sides to the story and in this instance, I don't know the Bank's side. I am wary of storming into the middle of whatever is happening and potentially making a situation worse.
I'm happy to talk to folk, give my opinion on whatever is happening and point in the right direction. I would probably draw the line at actually looking at someones account though.