Nicola_Red wrote:Once again, you explain it more eloquently than me
Sorry, answered at the same time!
Topher wrote:...but it's a coffee shop! Surely they must have water constantly boiling and can just pour it over whichever flavour of coffee you order there and then?
If (at a peak time) 10 people are in the shop, and we take the following as read:
The process of taking a person's order takes 15 seconds
The process of making an average coffee (from hearing the order to handing over) takes 1 minute
All of these customers' orders will be processed in less than 3 minutes, whereas even with 2 people continuously making coffee it will take 5 minutes for all of the orders to be completed.
This leads to each person having to wait at least 20 seconds, with a conveyor belt of coffees - and not much space to wait in.
In reality it's much busier, and there will be a lot more than 10 people waiting - seems a sensible crowd control strategy to execute
Nicola_Red wrote: Although they've addressed me as "venti sugar-free vanilla soya latte" before now!
That's more likely to get your attention than 'Nic!'